Service Desk Engineer L1

0 - 2 Years

Job Description

1. Ensures the issues are promptly addressed, documented and resolved within SLA. 2. To provide support for installing and troubleshooting all TCL applications. 3. To support & install approved Microsoft applications like Ms Office, MS Visio & MS Project & other licensed software's. 4. To resolve virus related issues remotely and to update the DAT version & windows 5. To support all types of VPN related issues. 6. To support all types of Outlook related issues. 7. To configure printers, scanner s & other accessories. 8. To provide first level support for Network & FTP related Issues. 9. To support configuring Blackberry devices. 10. To provide first level support for Hardware issues. 11. First level support for MS operating system related issues Professional Competencies Ability to work without supervision Fresher with Good communication and technical skills are welcome Good communication skills Good at problem solving Ability to work in Flexible shifts 24X7 Service Desktop Engineer JobKey Ability to handle issues individually. Well versed with handling all types of Outlook, VPN, Virus & process application issues. Service Desktop Engineer Mandatory Qualifications Degree / Diploma in Computer Science or any equivalent technical qualification. Relevant experience with any IT support with good communication skills. Will be working under the payrolls of ZACKIT SOLUTIONS as Permanent Employee. Preference given to Immediate Joiner If Interested kindly send updated profile to

Required Candidate profile

Client : Tata Communications Ltd
Location : Pune (Near Alandi Road)
Designation : Service Desk Engineer L1
Skill Set : Outlook, Windows, Remote
Having Global Exp would be a plus
EXp : 0.6 - 2 Yrs
CTC : 1.44 - 2.04 LPA
Communication : Excellent
Notice Period : Immediately/Within 15 days
Preference given to immediate Joiners
If Interested please share your updated profile to

Salary: Not Disclosed by Recruiter


Functional Area:Other


Desired Candidate Profile

Please refer to the Job description above

Company Profile

Zack IT Solutions Private Limited

Zack IT Solutions Private Limited
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Recruiter Name:Vamshi

Contact Company:Zack IT Solutions Private Limited